This page does not submit personal data online. Complete the form, then email it to team@predictive-profits.com or post it to 128 City Road, London, EC1V 2NX. Do not enter personal information into this webpage.
How to make a data protection complaint
Completing this form helps us investigate and reply. If you complain through social media or another public channel, email or post the details so we can reply securely. Another person may complain on your behalf using section 3.
You may complain to the Information Commissioner’s Office (ICO), but we ask you to contact us first. Visit ico.org.uk or call 0303 123 1113.
Checking your identity
We may ask you or your representative to verify identity before addressing the complaint. Please supply requested information before we proceed.
Timescales for replying
- We acknowledge your complaint within 30 days.
- We investigate without undue delay and keep you updated.
- We communicate the outcome as soon as reasonably practicable. Complex complaints may take longer.
1.
Contact information
Complete the fields below. Where not relevant, write N/A.
Verifying identity
If requested, email a scanned image of a passport or photo ID, birth or adoption certificate, marriage certificate or deed poll.
Complaints made on your behalf
Provide the representative’s details, relationship, authority and whether we should contact them, you or both. We require written consent, a certified power of attorney or evidence of parental responsibility.
2.
Description of your complaint
Give as much detail and accuracy as possible.
Special category or sensitive data
Tick all that apply:
- □ Health-related information
- □ Racial or ethnic origin
- □ Religious or philosophical beliefs
- □ Political opinions
- □ Trade union membership
- □ Genetic or biometric data
- □ Sexual orientation or sex life
- □ Criminal convictions or offences
- □ Financial data
- □ Other sensitive information
Non-data-protection issues
Does this also concern customer service or billing? Describe the issue if yes.
Previous contact
Have you contacted us about this issue? Include dates, method, person or team, response and reference numbers.
3.
Supporting documents and outcome
Provide copies only, not originals, and only information relevant to your complaint.
Signature and acknowledgement
I confirm that the information provided on this form is correct.
Authorised person signature
I confirm that I am authorised to act on behalf of the complainant.